Getting in touch
Main office numbers
It would be great to hear from you! Although we aim to respond immediately, we endeavour to have responded within one working day.
Calls are answered by our team during our normal office hours. If you need to contact us outside of these times, call the support line which is routed to our on-call team. You will be asked to enter your account number or customer reference before you are transferred.
To contact us from outside the UK, please dial: +44 1788 298 450
Travelling to OpusVL by car
For directions using Sat Nav, you may need to use the postcode of our neighbours (CV21 3DA) as our postcode has recently been created. We hope that our postcode will report correctly soon. If you need parking, please read below.
Parking at our offices is limited due to our town centre location. You may be able to reserve a place by special arrangement but usually, you will not be able to park on site.
There is a 400 space Pay-and-Display car park at The Swan Centre where Asda is situated (Via Corporation St) within a 2 minute walk. Parking at Asda is low cost and can be refunded if you make a purchase from Asda, however, it is limited to 3 hours, you cannot return the same day, and these rules are strictly enforced. The postcode for the Swan Centre car park is CV21 3EB.
The main Rugby Central car park is 5 minutes walk and is accessed by car from Corporation Street. It allows lo-cost all-day parking so is more suitable if you plan to stay at OpusVL for more than a few hours. Spaces are almost always available on the higher floors. The Rugby Central postcode is CV21 2JR, a map can be found here.
The other main Rugby town centre car parks are around 10 minutes on foot. Free street parking is available at the top of Dunchurch road and Bilton road (both about 5 minutes walk). Spaces can usually be found first thing in the morning and later in the afternoon.
Travelling by train
Rugby is on the Euston main line and travel time from London is between 50 and 100 minutes depending on the service you choose. Milton Keynes is between 20 and 40 minutes, Birmingham is around 35 minutes, and 50 minutes from Crewe. A Google map of the route from the station to our offices can be found here
Walking from the station
Our offices are about 20 minutes walk from Rugby station. The most straightforward route is to travel up Murray Road from the station, over one roundabout, right at the second on to Hillmorton Road. Walk past the Rugby School and turn right on to Drury Lane opposite the statue. There is a shorter route via Regent Street cutting past the Rugby Central in the center of town and then through the bottom of Drury Lane next to the Black Swan if you know your way.
Taxi from the station
If you prefer to take a taxi from the station, the ride is 5 about minutes outside of peak times and you can usually locate them in the taxi rank to the right outside the station entrance. If the Taxi Driver does not know Drury Lane, mention that our offices are behind the Rugby Hotel and next to Gymaphobics.
There are a number of hotels within close reach of our offices.
The Grosvenor Hotel Rugby
A 10 minute walk from our offices and 10 minutes from the Rugby railway station, our visitors who have stayed at the Grosvenor Hotel have complemented the staff and quality of the food. Details here.
Address: 81-87 Clifton Road, Rugby, CV21 3QQ
Telephone: 01788 535686
Travelodge Rugby Central
A budget hotel right outside the railway station. Details here.
Address: Redpole Road, off Murray Road, Rugby, CV21 3LA
Telephone: 08719 846449
Drop us a note
Please get in touch with Customer Services if you have any concerns or complaints. Our complaints policy can be downloaded here
Report of Misuse of Services
Should you find anyone misusing our services, please let us know by emailing firstname.lastname@example.org. This includes sending spam emails from one of our addresses or our customers addresses, or sending of harmful or illicit content through our services.